HOW COVID-19 IS AFFECTING OUR OPERATIONS:
Due to strict stay-at-home orders issued by many states across the country that close all non-essential businesses, our printer has temporarily closed. As a result, all removable wallpaper tiles and made-to-order items will start shipping again when the government deems it safe for our printer to reopen. Please note that our online store and customer support are running as usual, and all in-stock items are shipping on schedule. Check back often for the latest updates as this situation evolves. We thank you in advance for your understanding and support during this unusual time.
Shipping is free for up to 5 samples! We ship via USPS First Class - please expect 5-7 business days to arrive. If you need your samples faster, choose one of our expedited shipping options:
Domestic Expedited - UPS 2 Day Air = $25
Domestic Expedited - UPS Next Day Air = $35
Order total $50 - $139 = $10 UPS Ground / $30 UPS 2 Day Air / $50 UPS Next Day Air
Order total $140 - $400 = $15 UPS Ground / $40 UPS 2 Day Air / $60 UPS Next Day Air
Order total $401 - $800 = $20 UPS Ground / $50 UPS 2 Day Air / $75 UPS Next Day Air
Order total $801 - $1200 = $30 UPS Ground / $65 UPS 2 Day Air / $90 UPS Next Day Air
Order total $1201 - $2000 = $40 UPS Ground / $90 UPS 2 Day Air / $125 UPS Next Day Air
Order total $2001 or over = $50 UPS Ground / $150 UPS 2 Day Air / $200 UPS Next Day Air
Orders of in stock items placed before 2:00 PM CST with expedited shipping will ship that same day (except for Fridays). All orders received after 2:00 PM CST will ship the following day. All order for expedited shipping placed on Fridays will ship out on Monday unless received before 10 CST. We ship via UPS 2 Day Air (which guarantees delivery by end of day on the delivery date) and UPS Next Day Air (which guarantees delivery by 10:30 AM on the delivery date). Please note UPS delivers on standard business days, not Saturday or Sunday. We do not ship to P.O. Boxes. A signature is required for delivery on all UPS orders unless you choose the "No Signature Required" option; in which case we are not responsible for any lost or stolen deliveries.
Upon placement of order, please check your confirmation email to ensure that the ship to address is correct. If there is an error, please contact us immediately. Once a package has been shipped, there is a $25 redirect charge should the address need to be changed while the order is in transit.
You will receive a confirmation email with tracking information when your order ships.
REPORT DAMAGED SHIPMENTS
We take great care in inspecting and packing our products in an effort to ensure that they arrive in perfect condition. If by chance damage does occur, please contact us within 5 business days of receipt of order via email at email@example.com to arrange for a replacement. Please keep the original item and all packing material. We will replace the item at no additional shipping cost.